Support brief contents
- Release name and date
- Customer impact summary
- Known limitations in plain language
- Suggested replies for common tickets
Support teams
Example: CSV imports
Technical: CSV retry may still fail for files above 50MB.
Customer-readable: Known limitation: Very large CSV files may still require manual support review. If a retry fails, contact support.
- Free draft for up to 20 changes
- Release clarity score and audience split
- Full package export from $29